Exchange, Return & Refund

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Return

We do not accept returns. All sales are final. 

 

Exchange 


If you would like to exchange an item for a different size, please contact us within 14 days of receiving your order. Exchanges are subject to product availability. If the item you want is out of stock, we will offer you a refund instead.

The item must be in his original condition, unused, and with all original packaging. Please note that items that have been worn, washed, or damaged cannot be exchanged.

To initiate an exchange, please follow these steps:

  • Contact our customer service team at contact@slumkid.store with your order number and the reason for the return.
  • We will provide you with a exchange authorization and instructions on how to send the product back to us.
  • Exchange shipping costs are the responsibility of the customer unless the exchange is due to a defect or our error.

Damaged item

If you receive an item that is damaged or defective, please contact us immediately at contact@slumkid.store with photos of the damaged product and we will arrange for a replacement.

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